Services

Lean is our core process improvement methodology.  We help our partners create value for their customers by engaging the people who do the work, equipping them with the tools and structure to eliminate waste (non-value-added activities) and effectively design new processes to improve quality, safety, patient and staff experience, and overall financial performance.  To support a culture of continuous improvement, we help our partners develop a Lean management system that includes a structure for coaching and leadership development. 

Interim leadership is often needed to fill a critical position, during increased demand or project-based needs. This solution keeps the organization moving forward with positive momentum, while allowing time to assess the situation and make the best decision to move forward.  We serve as interim leaders, evaluating the organizational needs, setting strategy, developing team skills, providing leadership mentoring and assisting in setting the groundwork for successful transitions.

You can only achieve your mission and vision with an engaged team.  We know how to help you make that happen.  With 100 percent of your team engaged in the success of your organization, exceptional things can happen.  With 1100 Partners as your partner, you can make this a reality.

Rooted in people, process, and purpose, exceptional customer experiences drive long term success for your organization.  Bring your Mission, Vision, and Values to life through service behaviors and expectations.  Everyone talks about it.  Few can make it happen.  We use the service behaviors and expectations to also improve processes that are designed to deliver exceptional experiences.  Let us partner with you to create a ‘Wow’ experience for your customers positioning you for long term, sustainable success.

Patients, caregivers and support teams engage with IT systems countless times a day. For a single office visit, a patient may have dozens of interactions with your technology. The ability to efficiently and accurately engage your IT systems isn’t just a question of user experience and efficiency, it is a significant factor in patient health outcomes.  We understand the technical capacities of these systems, and how to strategically partner with both external vendors and internal operations. We can help you strategize, implement, maintain and optimize your IT investment in a lean process that will get the results you expect.

Strategic Planning is in many ways an outdated concept.  Let us partner with you to develop a nimble and flexible approach to planning that gets things done and prepares you for an ever more volatile future environment.

When it's time to renovate space or enter into a new building project, it's time to engage employees on the design of new workflows that make work easier to do and deliver exceptional experiences. We work alongside your teams to develop workflows that create value and inform building design. We prepare your teams for a smooth transition from old to new by operationalizing workflows for implementation and practice in the new space.  Our experienced team will partner with you to ensure a successful transition to your new space and create a rewarding experience.  

We can bring both onsite and virtual training and quick response support for your acute and long-term care teams in the following areas - behavior health, substance abuse disorders, geriatrics, dementia-related services, care transitions, sleep management, and safety and restraint protocols. 1100 Partners has an experienced team of care providers and clinical faculty that has been in the field and understands the challenges your staff faces daily in addressing these types of patients.